I had my diamond reset in a new ring setting. Everyone was absolutely wonderful. My ring is gorgeous. Will definitely go back! Read More
Jeff really stands behind his work, and will do what it takes to make sure you are satisfied.
Husband bought a beautiful necklace for our anniversary in August. Now he is looking at earrings just because. Diamonds no less.
We are customers of modest means and purchases. We have always been treated well and received good value. No hesitation to go back.
I went in today to have a watch sized. The staff was very welcoming and courteous! The store was exceptionally clean and the jewelry selection was wonderful! Will definitely be going back!
I've made purchases and have had jewelry repair done here several times. I find their repair work exceptional and the quality of the merchandise way above average. The staff is very friendly and helpful. I recommend this store highly.
I've been there a few times, once they repaired my watch bracelet at no charge. They couldn't work on my Ebel, so they shipped it free of charge to get a quote. Very knowledgeable, very friendly, and very reasonable. I highly recommend them. Read More
I cannot say enough about how great this place is. I've been wanting to reset my diamond solitaire, and my sister-in-law has raved about Jeff for years. The original setting on my ring set the diamond very high, and even with the platinum setting it would become loose and I ... felt I couldn't wear it all the time. I was explaining this to Jeff, and was wishing out loud that I could get a setting that allows me to wear the ring all the time, but that I work out with weights, play tennis, and work in an animal shelter. Jeff showed me a ring that was designed for a triathlete who wanted to be able to wear her ring all the time and it was exactly what I wanted! We added 2 more stones to my solitaire, the setting is beautiful, yet very sturdy - Jeff and the staff were wonderful to work with, and I am over-the-moon thrilled with my ring. Oh, and I was surprised by the price - in a good way! Jeff was able to set the ring how I wanted yet he was able to stay within my budget. He has a life-long customer in me! Read More
I recently came in to purchase a locket for my niece's birthday and was pleased with the selection and the friendly, helpful service provided by Cesar. I found the perfect locket which had to be special ordered and it came in quickly. I gave it to my niece this weekend ... and she loved it! Overall, it was a great shopping experience and I will definitely be back. Read More
This place is fantastic. I feel bad that the previous reviewer had a bad experience, because I couldn't have asked for a better one. When I first walked in the store, I was not accosted or bothered, I was able to browse the inventory in peace. When I did ask ... for assistance, the staff were very courteous, knowledgeable, and willing to answer all the dumb questions I had as a guy about to make the biggest financial decision of his life. I had only a rough image in my head of the ring I wanted to give my girl, and it did not fit a common mold. Jeff worked with me personally over months to make sure that she got exactly what she wanted; I honestly cannot believe how well it turned out. He and his staff made sure I was comfortable with the process and kept me in the loop at every step along the way, from choosing the right stone to picking the perfect mount. He also worked with me to make sure that price was within our agreed budget at every step as well. I never once felt pressured into making a decision I wasn't comfortable with. As someone who worked in sales, I was very impressed with William Jeffrey's professionalism. They are people who clearly care about what they do. As a side note. The girl absolutely loved it; she said yes! Read More
It's not every day that you buy high end jewelry. It's reserved for those truly special moments in life where nothing but the absolute best will do. I'm so glad that I chose to go to William Jeffrey's--an incredible selection, great atmosphere, and competitive pricing. But more than anything, the ... friendly and approachable sales team was helpful but not pushy, friendly but professional. They have won themselves a lifelong customer. I will absolutely go back and tell anyone who will listen to do the same. Read More